Services & Outsourcing

April 24, 2009

N-Able Publishes MSP Training Materials

N-Able, a software publisher of remote monitoring and management tools, has compiled a library of best practices and

N-Able Publishes MSP Training Materials

N-Able, a software publisher of remote monitoring and management tools, has compiled a library of best practices and

N-Able Publishes MSP Training Materials

N-Able, a software publisher of remote monitoring and management tools, has compiled a library of best practices and

March 26, 2009

Salesforce.com Makes Training More Accessible, Easier

The cloud-computing giant is hoping its new Premier Training program will help boost user productivity and drive adop

March 25, 2009

How to Get IT Job Security and a 6-Figure Salary

Even as the recession grinds on and unemployment remains high, virtualization engineers are enjoying boom-time salari

March 17, 2009

IBM, SAP Make Cloud Computing Breakthrough

The two vendors open new opportunities in cloud-based services by bridging the once-insurmountable gap of making runn

March 15, 2009

Verizon's Managed Services Play in Unified Communications

Unified communications managed services providers view carrier Verizon's entry into the UC managed services space as

NComputing Aims to Disrupt Desktop Virtualization

NComputing promises that its X- and L-series products will give users the benefits of desktop virtualization for a fr

March 14, 2009

MSPAlliance Creates Managed Services Professional Certification

The new credential is design to give individuals a way to demonstrate their competency and understanding of the manag

March 9, 2009

Managed Services as a Holistic Solution

If you’re having a hard time with the challenges of adopting the managed services model while balancing conventiona

Reviews

LogMeIn Rescue Reaches Customers' Desktops

LogMeIn Rescue takes you directly to your customer’s site without leaving your office or having to pre-instal


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Commentary

The Fine Line of Managed Services

Vendors are finally getting the message that managed services is the wave of the future. Unfortunately, their entry i


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Interviews

Microsoft: Embrace Clients with BI

Microsoft global channel boss Allison Watson says there's never been a more important time for Business Intel


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Readers’ Choice

Oracle-Sun Microsystems Deal Winners and Losers 18
GoToAssist vs. LogMeIn: Battle for Remote Management 10
Cashing in on the Economic Stimulus Package 3

Reports

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Channel Resource Centre

SOA et virtualisation : quelle complémentarité ?

Les experts du secteur positionnent l'architecture orientée services (SOA) et la virtualisation comme deux concepts distincts et néanmoins liés. Ces technologies, les responsables informatiques sont en droit de se demander si elles sont effectivement interconnectées. Découvrez le livre blanc »

Centres de contacts IP : Des coûts plus bas, une meilleure expérience clientèle.

Ce Livre Blanc explique comment le protocole internet (IP) peut être utile pour réduire les coûts en améliorant le service client dans un centre de contacts. L’IP est un formidable protocole pour les centres de contacts multisite, il leur fournit une technologie de haute performance. Découvrez le livre blanc »

Sécurisation d’internet, nouvelle plateforme d’entreprise.

Les entreprises s'appuient de plus en plus sur Internet comme une nouvelle plateforme d’entreprise, via les applications Web et logiciels-service et des bureaux distants. Dans ce processus, elles accélèrent le risque de perte de données. Découvrez le livre blanc »